Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by SUPERNOVA SOFTWARE LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

2. Services Description

SUPERNOVA SOFTWARE LLC provides custom software development, web application development, IT consulting, cloud infrastructure services, process automation, and cybersecurity services. The specific scope, deliverables, timeline, and pricing for each project will be outlined in a separate Statement of Work (SOW) or service agreement.

We strive to deliver high-quality services that meet your specifications. However, we do not guarantee that our services will be error-free or uninterrupted, or that they will meet all of your requirements.

3. Client Responsibilities

You agree to provide accurate and complete information as required for us to perform our services. You are responsible for ensuring that any materials, data, or content you provide to us do not infringe on the intellectual property rights of any third party.

You agree to review and provide feedback on deliverables within the timeframes specified in the applicable SOW. Delays in your feedback may result in corresponding delays in project completion.

4. Payment Terms

Payment terms will be specified in the applicable SOW or service agreement. Unless otherwise agreed, invoices are due within 30 days of receipt. Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

You agree to reimburse us for any reasonable out-of-pocket expenses incurred in connection with the services, provided such expenses are pre-approved by you in writing.

5. Intellectual Property

Unless otherwise specified in the applicable SOW, upon full payment, you will own all intellectual property rights in the deliverables created specifically for you as part of the services. We retain ownership of any pre-existing materials, tools, frameworks, or methodologies used in providing the services.

We grant you a non-exclusive, perpetual, royalty-free license to use any pre-existing materials incorporated into the deliverables solely for your internal business purposes.

6. Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that is publicly available, independently developed, or rightfully received from a third party without confidentiality restrictions.

We may use your name and logo in our marketing materials and client lists, unless you notify us in writing that you do not wish to be identified as a client.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERNOVA SOFTWARE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless SUPERNOVA SOFTWARE LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your breach of these Terms or your use of our services.

9. Termination

Either party may terminate the services upon written notice if the other party materially breaches these Terms or the applicable SOW and fails to cure such breach within 30 days of receiving written notice of the breach.

Upon termination, you agree to pay for all services rendered and expenses incurred up to the date of termination. Sections relating to intellectual property, confidentiality, limitation of liability, and indemnification shall survive termination.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Martin County, Florida.

11. Contact Information

If you have any questions about these Terms, please contact us:

SUPERNOVA SOFTWARE LLC

469 NE Lima Vias, Jensen Beach, FL 34957

Email: info@supernovasoftwarefl.com

Phone: (772) 273-1152